Thunderbird Help

Dagney • Jan 9, 2005 7:55 pm
I'm not sure who, if anyone here has made the jump from anything to Thunderbird...but tonight, I had a system dump that corrupted my folder files, and I've lost ALL of my stored mail and addresses.

Does anyone know how to recover that?

Thanks.

Kellie
Undertoad • Jan 9, 2005 8:07 pm
If you have backups, this directory contains all of your mail and profiles:

C:\Documents and Settings\kellie\Application Data\Thunderbird\Profiles

(where "kellie" is whatever you log in as)

Before proceeding, save everything in that directory to a backup directory. Somewhere in there is a folder "Mail", and then a folder according to your mail server name, and that's where all the mail is saved. You can try to rebuild individual mailbox indexes by deleting files with a ".msf" extension.

Also, you may want to just reboot first if you haven't. Sometimes T-bird will leave a copy of itself running, which confuses the second copy of it when it goes to read everything.