Undertoad • Nov 23, 2011 12:54 pm
Fascinated by this bit about how Steve Jobs would routinely handle some customer service issues and actually answer things coming into his personal email from time to time.
http://www.cnn.com/2011/11/22/tech/innovation/jobs-excerpt-customer-service/
It seems like the difference between Jobs and everyone else is that he genuinely gave a shit and it was personal.
http://www.cnn.com/2011/11/22/tech/innovation/jobs-excerpt-customer-service/
It seems like the difference between Jobs and everyone else is that he genuinely gave a shit and it was personal.