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Old 10-31-2012, 10:38 PM   #1
SteveDallas
Your Bartender
 
Join Date: Jan 2002
Location: Philly Burbs, PA
Posts: 7,651
I want to solve problems for people.

That is all. It sounds so simple, doesn't it?

But what often happens is that somebody will ask for a problem to be solved, but will insist on a "solution" that does not actually fix the problem.

Or Person A will want a problem solved and Person B will not, where Person A has enough authority to insist that the problem be solved, while Person B, while not having the authority to counter A, has too much stature for me to simply say "I can't to it because B is being an obstructionist jerk."

Or Person C will want a "problem" solved, but Person D regards it not as a "problem" but as an essential condition, and neither of them is willing to acknowledge the other's position, much less negotiate about it.

Or they will insist that their problem is urgent and must be fixed as soon as possible, but will fail -- sometimes repeatedly -- to provide the most basic level of cooperation, such as providing access to the equipment causing the problem.
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Old 11-01-2012, 09:43 PM   #2
ZenGum
Doctor Wtf
 
Join Date: Oct 2007
Location: Badelaide, Baustralia
Posts: 12,861
Quote:
Originally Posted by SteveDallas View Post
I want to solve problems for people.

That is all. It sounds so simple, doesn't it?

But what often happens is that somebody will ask for a problem to be solved, but will insist on a "solution" that does not actually fix the problem.

Or Person A will want a problem solved and Person B will not, where Person A has enough authority to insist that the problem be solved, while Person B, while not having the authority to counter A, has too much stature for me to simply say "I can't to it because B is being an obstructionist jerk."

Or Person C will want a "problem" solved, but Person D regards it not as a "problem" but as an essential condition, and neither of them is willing to acknowledge the other's position, much less negotiate about it.

Or they will insist that their problem is urgent and must be fixed as soon as possible, but will fail -- sometimes repeatedly -- to provide the most basic level of cooperation, such as providing access to the equipment causing the problem.
Ahh, you're the IT / tech guy in the large firm, aren't you?
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Just because I'm nominally polite, does not make me a pussy. Sundae Girl.
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Old 11-02-2012, 10:52 AM   #3
SteveDallas
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Join Date: Jan 2002
Location: Philly Burbs, PA
Posts: 7,651
Quote:
Originally Posted by ZenGum View Post
Ahh, you're the IT / tech guy in the large firm, aren't you?
Medium.
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