Work help

classicman · 01-11-2012, 02:30 PM

How about ASKING what the person's lifestyle is like and directing the options in that context?
You know like finding out at little about the person and then steering them in the direction
of the product that best suits their needs/lifestyle.
I believe its called needs-based selling. Once you've assessed the client you can offer your professional opinion
as to the best design and let them decide to go up/down from there.
By doing this it isn't you trying to pigeonhole them as much as them deciding which product they want.

glatt · 01-11-2012, 02:43 PM

When we were looking at assisted living facilities for my FIL, this one schmuck did that to us. He spent 5 minutes asking us a series of questions about what we were looking for and then spent 5 minutes basically regurgitating our answers back at us. Wasted a good 10 minutes of our time. I'm sure it can be done better than that dude did it, but I was very unimpressed.

01-11-2012, 02:30 PM	#1
classicman barely disguised asshole, keeper of all that is holy. Join Date: Nov 2007 Posts: 23,401	How about ASKING what the person's lifestyle is like and directing the options in that context? You know like finding out at little about the person and then steering them in the direction of the product that best suits their needs/lifestyle. I believe its called needs-based selling. Once you've assessed the client you can offer your professional opinion as to the best design and let them decide to go up/down from there. By doing this it isn't you trying to pigeonhole them as much as them deciding which product they want. __________________ "like strapping a pillow on a bull in a china shop" Bullitt

01-11-2012, 02:43 PM	#2
glatt ™ Join Date: Jul 2003 Location: Arlington, VA Posts: 27,717	When we were looking at assisted living facilities for my FIL, this one schmuck did that to us. He spent 5 minutes asking us a series of questions about what we were looking for and then spent 5 minutes basically regurgitating our answers back at us. Wasted a good 10 minutes of our time. I'm sure it can be done better than that dude did it, but I was very unimpressed.

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