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Old 11-30-2011, 06:28 PM   #17
Clodfobble
UNDER CONDITIONAL MITIGATION
 
Join Date: Mar 2004
Location: Austin, TX
Posts: 20,012
I've never gotten refurbished stuff from them, but I can attest that Dell's warranty service is very good. They send parts overnight, sometimes without even questioning whether they're really broken, and if you can't install them yourself they send a guy to you. (It's true we do live in Dell's home headquarters, but I'm pretty sure that's a national thing and they just contract that stuff out to whoever's local.) So far on my laptop I've replaced a keyboard that only failed because I type on it too violently, and a motherboard that started going spotty after 4 years of heavy use. I have to make this one last forever because I do not want a machine with Windows 7 on it.
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