Comcast sux

wolf · 11-27-2011, 04:25 PM

Am I the only person who gets along well with comcast?

Pete Zicato · 11-27-2011, 10:06 PM

Quote:

Originally Posted by wolf

Am I the only person who gets along well with comcast?

I believe there is indeed statistical proof that you are the only customer who doesn't hate Comcast. There are probably dozens of people who don't hate them yet, because they haven't had to deal with them.

At least that's what I heard.

Lamplighter · 11-27-2011, 10:28 PM

Wolf, you have some karma that we don't have.
You get along with Comcast ... AND... WalMart doesn't do her dirt.

Good on you.

Lamplighter · 11-23-2012, 09:10 PM

Out of the blue, I just received an automated "reminder call" from Comcast
for a "service installation" this coming Sunday, the 25th.
The automated menu then was "Press 1 to confirm", Press 2 to change"

I pressed #2, and was connected to a nice young man who said
they would be out to install my new "wireless internet" service.
I denied I requested such a new service, and he transferred me
to another (not so nice) young man.

This fellow asked for my name and address, which I gave him.
He then wanted the account number, which I didn't have.
He then wanted the amount of the last billing, which I didn't have.

We then went into a round-and-round in a Mexican standoff,
with him saying he needed the all four pieces of information to "access the account",
and me saying I did not have either of the last two.

I suggested he just pretend I had given him the account number and billing $,
so he could access the account and cancel the installation order.
This set off another round-and-round Mexican standoff.

After about 7 minutes of this, I told him that should the order not be cancelled,
and the service man arrived on Sunday, I would send him away.
This then set off yet another round of standoff.

I think the fellow then said "please ... something inaudible",
and the canned music started.
After a minute or so, I hung up.

We will leave both of our attack dogs outside all day Sunday.

Griff · 11-24-2012, 08:39 AM

Wow.

xoxoxoBruce · 11-24-2012, 06:50 PM

Plus whoever ordered that Sunday installation, and probably had to wait awhile to get it, will be really pissed off.

Lamplighter · 11-25-2012, 06:01 PM

Comcast installer arrived on schedule, was very pleasant and not upset.

So far no repercussions !

11-27-2011, 04:25 PM	#1
wolf lobber of scimitars Join Date: Jul 2001 Location: Phila Burbs Posts: 20,774	Am I the only person who gets along well with comcast? __________________ wolf eht htiw og "Conspiracies are the norm, not the exception." --G. Edward Griffin The Creature from Jekyll Island High Priestess of the Church of the Whale Penis

11-24-2012, 08:39 AM	#5
Griff still says videotape Join Date: Feb 2001 Posts: 26,813	Wow. __________________ If you would only recognize that life is hard, things would be so much easier for you. - Louis D. Brandeis

11-24-2012, 06:50 PM	#6
xoxoxoBruce The future is unwritten Join Date: Oct 2002 Posts: 71,105	Plus whoever ordered that Sunday installation, and probably had to wait awhile to get it, will be really pissed off. __________________ The descent of man ~ Nixon, Friedman, Reagan, Trump.

11-27-2011, 10:28 PM	#3
Lamplighter Person who doesn't update the user title Join Date: Jun 2010 Location: Bottom lands of the Missoula floods Posts: 6,402	Wolf, you have some karma that we don't have. You get along with Comcast ... AND... WalMart doesn't do her dirt. Good on you.

11-23-2012, 09:10 PM	#4
Lamplighter Person who doesn't update the user title Join Date: Jun 2010 Location: Bottom lands of the Missoula floods Posts: 6,402	Out of the blue, I just received an automated "reminder call" from Comcast for a "service installation" this coming Sunday, the 25th. The automated menu then was "Press 1 to confirm", Press 2 to change" I pressed #2, and was connected to a nice young man who said they would be out to install my new "wireless internet" service. I denied I requested such a new service, and he transferred me to another (not so nice) young man. This fellow asked for my name and address, which I gave him. He then wanted the account number, which I didn't have. He then wanted the amount of the last billing, which I didn't have. We then went into a round-and-round in a Mexican standoff, with him saying he needed the all four pieces of information to "access the account", and me saying I did not have either of the last two. I suggested he just pretend I had given him the account number and billing $, so he could access the account and cancel the installation order. This set off another round-and-round Mexican standoff. After about 7 minutes of this, I told him that should the order not be cancelled, and the service man arrived on Sunday, I would send him away. This then set off yet another round of standoff. I think the fellow then said "please ... something inaudible", and the canned music started. After a minute or so, I hung up. We will leave both of our attack dogs outside all day Sunday.

11-25-2012, 06:01 PM	#7
Lamplighter Person who doesn't update the user title Join Date: Jun 2010 Location: Bottom lands of the Missoula floods Posts: 6,402	Comcast installer arrived on schedule, was very pleasant and not upset. So far no repercussions !

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