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Old 05-10-2010, 01:36 PM   #17
Clodfobble
UNDER CONDITIONAL MITIGATION
 
Join Date: Mar 2004
Location: Austin, TX
Posts: 20,012
Quote:
Originally Posted by Sundae Girl
That's pretty standard policy for internet shopping.
It stops people changing their minds and stiffing the company for the return postage.
And that assumes the buyer isn't trying to outright scam you... I recently sold a collection of card-like items, and one guy bought 4 of them. I mailed them all together between two pieces of cardboard, and he emailed me a few days later to ask if I had perhaps had multiples and sent him the wrong one, because one of the cards had a major crease across the front that had not been in the picture, although the other three were fine.

Now, I am 100% certain those cards were in pristine condition when I put them in the package. It might have gotten damaged in shipping, sure--except how does a single card get folded while taped tightly between two pieces of cardboard, yet the other three flush up against it do not? I asked him to send me a picture of the damaged card so I could try to figure out what went wrong, and I'd happily refund his money. All of a sudden he decides nevermind, he wants to keep the "damaged" card after all and he considers the matter closed. Yeah, sure dude.
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