Dear Comcast customer

Undertoad · 04-02-2010, 08:47 AM

http://blogs.chron.com/techblog/arch...n_houston.html

Dear Comcast customer,

Because we are unable to provide the bandwidth to 1% of our heaviest, most influential power users, we are going to annoy 100% of our customers with a metric they must monitor.

We are going to say we are “pleased” to provide this; we will explain that it is “easy” to use it, since it is a web page. And we are going to describe it as a “feature” of our service. Ha! Ha! You don’t get this “feature” with any other service! Ha! Ha!

You see, we view data on our service as an “allowance”. We _allow_ our customers to use our network. It’s not so much that they pay for it; the payment part of our service is in an entirely different city, so we usually just forget this is a two-way street. And most cable “customers” are forced to use us anyway by their local government! Ha! Ha! And do you really want to tear up your street and your yard to put in a fiber cable? We didn’t think so! Ha! Ha!

Of course, if you don’t use the service much, you don’t have to check the meter. In fact, if you only use 1GB of your allotted 250GB, we will refund half of your monthly charge since you didn’t burden our network.

Ha! Ha! Just kidding!

Griff · 04-02-2010, 09:04 AM

You should be honored to be chosen as a customer.

xoxoxoBruce · 04-02-2010, 09:04 AM

Quote:

And do you really want to tear up your street and your yard to put in a fiber cable?

No, so Verizon ran the fiber overhead... Ha Ha.

Pie · 04-02-2010, 09:29 AM

I love my FIOS. Just sayin'.
me -->

<-- comcast

classicman · 04-02-2010, 10:30 AM

Love FIOS - and the "tear up your street" claim - BS! they ran it and I can't even tell where the lines are. They were VERY GOOD with the installation.

Shawnee123 · 04-02-2010, 10:40 AM

What is FIOS? Fear, Insecurity, Ominousness, and Suspect?

(Ominosity?)

wolf · 04-02-2010, 01:22 PM

Quote:

Originally Posted by classicman

Love FIOS - and the "tear up your street" claim - BS! they ran it and I can't even tell where the lines are. They were VERY GOOD with the installation.

They seriously fucked up the lawns in both the front and back where I lived previously. I am not currently in a FIOS neighborhood. Apparently our median income here is lower than the threshold.

04-02-2010, 08:47 AM	#1
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	Dear Comcast customer http://blogs.chron.com/techblog/arch...n_houston.html Dear Comcast customer, Because we are unable to provide the bandwidth to 1% of our heaviest, most influential power users, we are going to annoy 100% of our customers with a metric they must monitor. We are going to say we are “pleased” to provide this; we will explain that it is “easy” to use it, since it is a web page. And we are going to describe it as a “feature” of our service. Ha! Ha! You don’t get this “feature” with any other service! Ha! Ha! You see, we view data on our service as an “allowance”. We _allow_ our customers to use our network. It’s not so much that they pay for it; the payment part of our service is in an entirely different city, so we usually just forget this is a two-way street. And most cable “customers” are forced to use us anyway by their local government! Ha! Ha! And do you really want to tear up your street and your yard to put in a fiber cable? We didn’t think so! Ha! Ha! Of course, if you don’t use the service much, you don’t have to check the meter. In fact, if you only use 1GB of your allotted 250GB, we will refund half of your monthly charge since you didn’t burden our network. Ha! Ha! Just kidding!

04-02-2010, 09:04 AM	#2
Griff still says videotape Join Date: Feb 2001 Posts: 26,813	You should be honored to be chosen as a customer. __________________ If you would only recognize that life is hard, things would be so much easier for you. - Louis D. Brandeis

04-02-2010, 09:29 AM	#4
Pie Gone and done Join Date: Sep 2001 Posts: 4,808	I love my FIOS. Just sayin'. me --><-- comcast __________________ per·son \ˈpər-sən\ (noun) - an ephemeral collection of small, irrational decisions The fun thing about evolution (and science in general) is that it happens whether you believe in it or not. Last edited by Pie; 04-02-2010 at 10:35 AM.

04-02-2010, 10:30 AM	#5
classicman barely disguised asshole, keeper of all that is holy. Join Date: Nov 2007 Posts: 23,401	Love FIOS - and the "tear up your street" claim - BS! they ran it and I can't even tell where the lines are. They were VERY GOOD with the installation. __________________ "like strapping a pillow on a bull in a china shop" Bullitt

04-02-2010, 10:40 AM	#6
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	What is FIOS? Fear, Insecurity, Ominousness, and Suspect? (Ominosity?) __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

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