Your Employees

[Griff]

I'd say a big part of the problem is folks making careers out of jobs. I just got through quite a runaround which almost resulted in missing out on my class this semester. Everyone was pleasant but nobody was willing to cross into anyone elses territory to get the necessary info.

It started when the person handling my matriculation retired or quit after assessing my undergrad work. Between her desk and the new persons desk one of my transcripts was lost. Everything stopped because they couldn't do anything without that transcript. When I eventually learned of it, I sent another letter to the earlier school and waited a week. I called the new school, no transcript. I called the old school and got the ole, "I'm just getting back from vacation and don't see your request here." rustleing of papers "Oh here it is its going out today!"

Eventually the ducks were in a row and I was told to meet my advisor and register for class Monday, the first day of classes, 1.5 hours from home and about 1hour from the location of my off campus class. I called my advisors out on vacation office and the secretary decided we should see if the classes were full. It turned out one was closed and the other was within a couple seats of closing. She suggested I sign up for class immediately. I drove to the main campus yesterday and went to sign up. They had a work study kid handling drop/ adds etc. I told her the situation, she looked up my file, realized someone had screwed something else up, called the responsible party, fixed the problem, put me in the class, and gave me a paper copy all in about three minutes. So after the three plus month runaround a work study student set me up in 3 minutes.