Insulting British callers

[Clodfobble]

Originally Posted by lumberjim

but..when it gets serious, and they have to escalate the call to the supervisor level...those people have southern accents......texans. which is worse...a texan or an indian?

You may be getting fooled. Often supervisors and the better-trained call center workers receive special training to hide their accents. And they have found that a Southern accent is easier for them to pick up than a straight midwestern one. More than once I've had no idea I was talking to India until they said one key word completely wrong and gave themselves away.