Customer service has gone to hell in a handbasket

[staceyv]

Originally Posted by melidasaur

My two cents on customer service:

If you treat people like crap, you should be treated like crap. End of story. Customer Service is highly overrated because customers don't really know how to treat sales associates/clerks/insert title here. If you're an ass to someone, they should have the right to be an ass to you.

Americans have this sick sense of entitlement that sickens me.

You are right, that would be a perfect world..But that's not the way it is.

I bust my ass all night while smiling and being nice to people. It would be nice to tell some of them to kiss my ass, but I would be fired. Even if I just gave them a little attitude, I wouldn't receive a tip from them.

Now, If I have to do this, I get REALLY pissed off when I am treated like crap in a store.
That's the way things work, and I KNOW they are trained to be polite to customers. SO, if they are an asshole to me, they are breaking all the rules that I personally torture myself trying to follow.

And since no one clicks on my link and reads the rhyme of my life, here you go:

What is wrong with customer service?
I keep thinking that I don’t deserve this,
Every time that I go to a shop or a store
I decide that I won’t go back there anymore,
They don’t hire or pay well- they're worthless.

Last night to walmart we went,
The girl at the desk needs to vent
To a really good shrink,
Or at least stop and think
I stormed out-not a penny I spent.

And the guy from the grocery store deli,
Who works all day with meat that’s smelly,
He lied to us, said he can’t serve anymore,
The he made us wait while he washed all of the floor,
All I wanted was food in my belly.

All these places pay minimum wage,
And they hire kids at a young age.
If I acted like they do, I just would be fired,
But I’m able to keep a smile when I am tired,
Their “service” provokes to me rage.