Customer service has gone to hell in a handbasket

[OnyxCougar]

Originally Posted by staceyv

well, I'm tired of dealing with assholes all day, too. But I find it in myself to be polite and respectful to ALL of my customers, even when I am in a bad mood. If a person can't manage that, they shouldn't be working with people.

Get cursed and screamed at and called stupid before you even have a chance to find out what this guy's NAME is, and then come talk to me about "managing to be respectful".