Customer Service

[tw]

Originally Posted by Diaphone Jim

About a year ago I had trouble with a kitchen faucet, lifetime warranty.
Bought a cartridge that didn't solve the problem, called Moen. short wait and the guy talked me into letting them send another new one free.
Crapped out last week ...

I have never seen a Moen that was not fixed by replacing that cartridge. Or cleaning debris that is filtered out by the aerator. Moen uses a same cartridge for everything. Making Moens so easy to fix.

Many faucets are so hard to get parts for each unique design that is it usually just easier to scrap it.

[xoxoxoBruce]

Someone emailed me this image.


My Gmail account puts up a line for each email saying who sent it the the first few words of the text, standard stuff.
This email that line said who it was from then "Image may contain: text that says 'Just wanted you to know I have entered the snapdragon part of my life. Part of me has snapped... And the rest of me is draggin...'"

First time I'd seen that sort of message. Of course they read all the emails to sort out spam... and add information to my dossier. I wasn't aware they were reading text in the images, they never mentioned it before. I guess they are preventing scammers and spammers from sneaking things by them by making it an image. Yeah that's it... they're doing to to protect me, everything they do, no matter how creepy, is in my best interest.