Argh! Hewlett Packard and Staples Suck

[Shawnee123]

Originally Posted by Flint

@glatt: I don't mean the customer, clerk, or manager of Staples. It's a coporation. If they don't have appropriate systems in place to track their stock with logical parameters, then they need to either implement these systems, or stop selling products for which it is understood that this will be a problem. Again, all this being said, I'm sure they will still require a receipt to be produced.

@HM: Sorry, I misspoke. I should have said that the information to support the conclusion has not been presented in this thread.

If the "expiration date" does in fact disable the cartridge, then I personally feel that this is wrong, and I personally feel that it is wrong not to print the date on the box. For these reasons I would agree that HP "sucks" in this scenario. However, as to the direct complaint of trying to return a product to where you bought it, HP can't be blamed for Staples return policy. Not unless this constitutes a breach of their licensed reseller contract.

And all this revelation certainly should result in an apology for being a piss-bucket to monster.

And no one cares what you "personally" feel unless you are "personally" butt-fucking someone in the mouth while you're selling your HP stock.