Argh! Hewlett Packard and Staples Suck

[monster]

Wasted 35 minutes on the phone trying to get a virtually new and expensive faulty printer cart replaced. Staples say they don't replace faulty carts after 24 hours because people have had time to use them all up and tamper with them. HP say the cart is past it's expiry date -which is printed on the cart itself and not on the packaging, so I need to take it up with Stapes for selling me expired products.

So now I have to rummage around and find the stinking receipt -if i still have it and go back to Staples. But I need to print today and there's no way i'll find the receipt that quickly.

never buy a Hewlett Packard printer -they're worse than bloody lexmark and that's saying something. And their customer service sucks. I'm sat here with an HP computer and an HP printer and they can't even manage to replace a lousy cartridge that has their goddamned brand all over it. there seems to me to be absolutely no reason not to use refills and non-genuine carts if they don't even stand by their superior quality of genuine cartriges bullshit.