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Old 03-11-2014, 03:37 AM   #7
Sundae
polaroid of perfection
 
Join Date: Sep 2005
Location: West Yorkshire
Posts: 24,185
Last night I was in my local off licence, a place I shopped in every day, AND used their Internet service AND was a member of their forum.
I thought I was a familiar face, a bit quirky, a good and valued customer. As such I did chat to the staff, made suggestions, perhaps asked for a few favours like them getting stock out when I knew it was in the back.

I was catering for a work do, or a get-together, and decided after doing the rest of my shopping (because it was now a cash and carry) that I needed an extra bottle of red wine. So I apologised to the person on the checkout and went to get it. Only to find a copy of a report on customer feedback had been left out by mistake. Nosey old me, I read it. There, at the bottom, was a cut and pasted section I'd written, with notes by the Duty Manager, explaining why they weren't paying it any attention. Apparently I was "known to them" and was understood to be a difficult, demanding customer, overly familiar and self-important. The Store Manager agreed with this assessment and reassured the DM that she could ignore anything from me in future, and give me a *-* rating, which s shorthand for all of the above.

I woke up briefly, extremely hurt.
Drifted off again, playing with various scenarios where I confronted them, or waged guerilla attacks on them.

When I woke properly I was so relieved, because I finally realised it was a dream; even the location was bogus, being based where my childhood newsagent was. It was just a drink-guilt dream, mixed with the fact I have a complaint about my dot.com delivery from work which I am trying to find a reasonable way to raise, and that I was online here before I slept.
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