Quote:
Originally Posted by Clodfobble
Meh. Lots of salespeople are honest. We just bought a car from one not too long ago. But you can't blame folks for being bitter.
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oh..i was just being ironic. Not hard to shine in this business. It's pretty much down to not being a dick and not lying. If i had a nickel for every time i heard a customer tell me that we treat them SO much better than the OTHER place they went to....
...that might be
slightly tilted, actually, since I only meet them if they make it past the salesmen.
I refer to the 'Filter Effect' when speaking about salesmen with other managers sometimes. What I mean is that if a customer actually buys a car from some of theses guys, then they have to be somewhat trusting or gullible. Some of the better salesmen have a zero filter rating....meaning....they can deal with just about anyone and sell them a car if they're buying.