McDonald's outsourcing drive-throughs

Troubleshooter • Mar 11, 2005 11:10 am
Just damn people...

http://www.oregonlive.com/news/oregonian/index.ssf?/base/news/1106398522172300.xml

Happy Meal orders travel 1,300 miles in name of efficiency
A Hermiston McDonald's experiment outsources drive-through window duties to a North Dakota call center
Sunday, January 23, 2005
RICHARD COCKLE

HERMISTON -- Talk about McWeird.

You can still order up a Big Mac and fries at the only drive-through McDonald's in this Eastern Oregon farming town, but you'll have to go by way of North Dakota.

That disembodied voice directing you to the next window is coming to you live from 1,300 miles away in Grand Forks.
hot_pastrami • Mar 11, 2005 11:25 am
Well, at least they're keeping the work (and money) in-country. If it was outsourced to India like so many other jobs, I'd say bad words.
Troubleshooter • Mar 11, 2005 11:48 am
Give it time...
Perry Winkle • Mar 11, 2005 11:58 am
Really, how long until fastfood is done 100% by machines?

You just key in your order and your bag of shit comes out of a little chute.
breakingnews • Mar 11, 2005 12:03 pm
grant wrote:
Really, how long until fastfood is done 100% by machines?

You just key in your order and your bag of shit comes out of a little chute.

It more or less is. Those self-serve machines in Amsterdam are fantastic (conveyor-belt type contraptions that rotate with sliding doors).

I imagine machines do exist that operate like coffee machines - make your choice and the bugger throws your chicken patty sandwich or breakfast burrito in an internal microwave and shakes like a lamb's tail when it's ready for consumption.
hot_pastrami • Mar 11, 2005 12:16 pm
grant wrote:
Really, how long until fastfood is done 100% by machines?

You just key in your order and your bag of shit comes out of a little chute.

True, but I think it'll be awhile before a place like McDonald's is replaced by machines. Building a machine complex enough to produce the largish menu would be expensive, and maintenance would be a bugger. Paying teenagers $5-ish an hour is still pretty economical comparatively.

But there is little doubt it will happen. The distaste of such automation will be bypassed by introducing the McVend in places like themeparks, and it'll have a limited menu. Over time they'll become more complex and more common, until existing restaurants become largely automated.

I'd give about 15-20 years, though.
Trilby • Mar 11, 2005 12:57 pm
Maybe some day we'll all just pay for the privilege of preparing our OWN fast food. We already scan and bag our groceries...a mean feat if you've little kids with you. Our "service economy" is really a self-service economy.
Troubleshooter • Mar 11, 2005 2:05 pm
*hindi accent* Thank you for calling Dell Tech Support... oh... I am sorry very much... Would you like to upsize that? */hindi accent*
xoxoxoBruce • Mar 11, 2005 11:34 pm
grant wrote:
Really, how long until fastfood is done 100% by machines?

You just key in your order and your [COLOR=DarkRed]bag of shit[/COLOR] comes out of a little chute.
Yup, that's what it is. :sick:
xoxoxoBruce • Mar 11, 2005 11:36 pm
Brianna wrote:
We already scan and bag our groceries...
Not a chance. Oh and I want paper AND plastic. :3eye:
BigV • Mar 12, 2005 12:47 am
Troubleshooter wrote:
*hindi accent* Thank you for calling Dell Tech Support... oh... I am sorry very much... Would you like to upsize that? */hindi accent*

hindi=cows sacred<>mcdonalds

don't theenk so

McD's even lost a suit when it was found to have falsely represented it's frenchfries as "no animal products" when beef tallow was a part of the golden-ifying mix.
Trilby • Mar 12, 2005 7:28 am
Do they still use beef tallow to fry in? I think they quit that.
Troubleshooter • Mar 12, 2005 1:50 pm
BigV wrote:
hindi=cows sacred<>mcdonalds

don't theenk so


It wasn't something that you had to think about quite so hard. Just go with the visual.

Besides hindi is a language, hindu is a religion.
Uryoces • Mar 22, 2005 4:35 pm
BigV wrote:
hindi=cows sacred<>mcdonalds

don't theenk so

McD's even lost a suit when it was found to have falsely represented it's frenchfries as "no animal products" when beef tallow was a part of the golden-ifying mix.
I have to wonder why the vegetarian/budhist even bothered entering McDonald's. Did they not realize what was being served there [All soy protein jokes aside]?
lookout123 • Mar 22, 2005 4:38 pm
well, if you got off on protesting and being offended by stuff, and nothing fell into your path, you could always go out of your way to be offended.
Uryoces • Mar 23, 2005 2:34 am
Hey, it's a hobby here in Seattle. :cool: