About half the people who come in have a story about their item. If they tell us the story before the deal is offered, they are generally lying.
People turn down our offers all the time. And they accept low offers all the time because they want the money, more than whatever it is has gotten into their hands. Our offers are always low, generally about a third to half of what eBay does. If he had the charger, the 4S was clean and worked, we probably would have offered $100-$120.
Remember, we have to store it 90 days at the very least, the cops can take it away at any time, and technology items only drop in price. Tablets and TVs are a particular problem in that way.
We have to make a profit or what is the point of opening the doors? And we have gotten burned from time to time too. So as I think I said before, the pawn shop is never the place to get the best deal, just the fastest deal.
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