comp/net virus protection - Page 11

Shawnee123 · 02-15-2009, 05:37 PM

Quote:

Shawnee,

Go to Start -> Control Panel -> System -> Device Manager and expand out the Network Adapters section. Take a screenshot and tell us what you have.

Thanks,

Mitch

3com Etherlink XL 10/100 PCI TX NIC (3C905B-TX)

Intel(R) Pro/100 VE Network Connection

Netgear WG111 802.11g Wireless USB2.0 Adapter

I just typed it all.

mbpark · 02-15-2009, 05:39 PM

Shawnee,

Can you look on the back and tell me what revision it is? (v1, v2, or v3)

Shawnee123 · 02-15-2009, 05:44 PM

On the back of the thing sticking out of my tower? There's a 3 there, but no (version) v in front of it.

mbpark · 02-15-2009, 05:47 PM

yes on the back of the thing on the back of the tower

Shawnee123 · 02-15-2009, 05:50 PM

lol...I'm clueless.

There are a bunch of stickers with UPC codes, that's all I can see. One of them has a 3 on the end. To get a good look I'll have to take it out and look?

xoxoxoBruce · 02-15-2009, 05:55 PM

The Dell sticker should be on the side of the tower.

Shawnee123 · 02-15-2009, 05:58 PM

I'm so confused.

tw · 02-15-2009, 06:27 PM

Quote:

Originally Posted by Shawnee123

I'm so confused.

The phrase "Service Tag" is followed by the alphanumeric code. Label is typically is pasted on a side panel, as well as in many other locations of the machine.

Service Tag will also be on your sales receipts.

Service Tag means important hardware information is obtained direct from Dell AND that all software updates unique to your machine are listed. Service Tag would also provide that Netgear hardware information (if the Netgear was bought with the Dell).

mbpark · 02-15-2009, 06:26 PM

Shawnee123,

Download and run this driver update:

ftp://downloads.netgear.com/files/WG111v3_v1.3.0.zip

mbpark · 02-15-2009, 06:45 PM

TW and Bruce,

The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag

tw · 02-15-2009, 07:05 PM

Quote:

Originally Posted by mbpark

The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag

That service tag number says what the hardware is and lists all latest drivers. It is not a Windows XP tag. Service tag number would have answered your version and driver questions (assuming the wireless card came with the machine)

However you performed a simpler solution - download the latest driver anyway.

Still, Shawnee - provide that service tag number anyway. Otherwise you are only stifling your help of critical information. I wish you had stated it was a Dell long ago so that I was not wasting so much time on other possibilities. You have no idea how much useful information was available if you had answered "what machine" questions the first time.

Dell Dimension and about 200 other questions such as verions numbers made available immediately from a tag labeled "Service Tag".

To know what hardware is in your machine and so that others can tell you what software corrections are required, provide the "Service Tag" number.

Shawnee123 · 02-15-2009, 06:50 PM

That's what I thought you meant, Mitch. Thus, confusion.

Sorry, I am lost tonight.

All your help, from all you people, has been nice, and I thank you.

mbpark · 02-15-2009, 06:54 PM

Shawnee123,

What model of Dell do you have?

Shawnee123 · 02-15-2009, 06:58 PM

Do you mean this info?

Intel Pentium 4 CPU 2.66 Ghz?

Is there a model number somewhere?

mbpark · 02-15-2009, 06:59 PM

Front of the case around the power button on Dells.

02-15-2009, 05:44 PM	#3
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	On the back of the thing sticking out of my tower? There's a 3 there, but no (version) v in front of it. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:50 PM	#5
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	lol...I'm clueless. There are a bunch of stickers with UPC codes, that's all I can see. One of them has a 3 on the end. To get a good look I'll have to take it out and look? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:55 PM	#6
xoxoxoBruce The future is unwritten Join Date: Oct 2002 Posts: 71,105	The Dell sticker should be on the side of the tower. __________________ The descent of man ~ Nixon, Friedman, Reagan, Trump.

02-15-2009, 05:58 PM	#7
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	I'm so confused. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 06:50 PM	#12
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	That's what I thought you meant, Mitch. Thus, confusion. Sorry, I am lost tonight. All your help, from all you people, has been nice, and I thank you. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:39 PM	#2
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee, Can you look on the back and tell me what revision it is? (v1, v2, or v3)

02-15-2009, 05:47 PM	#4
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	yes on the back of the thing on the back of the tower

02-15-2009, 06:26 PM	#9
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee123, Download and run this driver update: ftp://downloads.netgear.com/files/WG111v3_v1.3.0.zip

02-15-2009, 06:45 PM	#10
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	TW and Bruce, The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag

02-15-2009, 06:54 PM	#13
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee123, What model of Dell do you have?

02-15-2009, 06:58 PM	#14
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Do you mean this info? Intel Pentium 4 CPU 2.66 Ghz? Is there a model number somewhere? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 06:59 PM	#15
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Front of the case around the power button on Dells.

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