comp/net virus protection - Page 10

Shawnee123 · 02-14-2009, 12:01 PM

Sweet, thanks.

Undertoad · 02-14-2009, 12:07 PM

Oh yes and also, you can look at the lights on that box and that might give us a hint. I don't know what the "i" light means but the one arrow means upstream traffic and the other means downstream traffic. Se what lights are on now, when it's working, and then check it when it's not working to see if the lights are different.

Shawnee123 · 02-14-2009, 12:12 PM

Right now there's the on light, the i light, the squiggly arrow pointing down, and something that looks like an old test pattern.

OK, then when I sent this the squiggly arrow pointing up lit up.

If I have problems again I will look.

See all the stuff I'm learning?

Clodfobble · 02-14-2009, 04:00 PM

[useless anecdote]

When I was in college--i.e., in the days before reasonable and inexpensive wireless--my roommates and I just ran direct cable like UT is talking about all throughout the house, into five separate bedrooms.

Except it wasn't our house, we were renters. So we didn't do it inside the walls with fancy jacks or nothin', we just got a hundred foot spool and ran it down all the halls and through the doorways.

Oh, and we were too cheap to get actual bits of plastic to secure the cable to the walls. We used scotch tape.

It was awesome.

[/useless anecdote]

Undertoad · 02-14-2009, 05:27 PM

That is the ideal installation, except that you should use duct tape.

Shawnee123 · 02-15-2009, 10:26 AM

I had trouble connecting again this morning. I will stop on my way home tonight and get a cable.

The i light wasn't lighting, if that means anything.

Undertoad · 02-15-2009, 12:25 PM

OK it looks like the i light is the connection to the cable company. So a wired connection may not even work, if the i light is not lit. You'll need to call their cust. support for this one.

xoxoxoBruce · 02-15-2009, 01:29 PM

After several years of using ReaConverter 4.0 Pro and a year of using Avast, suddenly Avast says ReaConverter contains a trojan. OK, dump ReaConverter and reinstall with the original disc. Avast still insists Reaconverter is infected.

Dump Avast and install AVG, full scan (2.5 hrs, over 400k items), nothing but a couple of tracking cookies.

Shawnee123 · 02-15-2009, 02:27 PM

I bought the wire. It is, again working, though.

Interesting aside, re: the Antichrist that is Time-Warner: my brother's phone, cable, and internet are out. THey called TW and they said it was due to our windstorm last week and there were area-wide outages that they were working on. Fine. So he calls a few days later and they tell him it's all fixed. Mine isn't, he responds. Oh, they'll be by on Tuesday to take a look. They might even compensate by not charging him for down time.

So I'm not putting a whole lot of my faith into customer service.

grumble

Shawnee123 · 02-15-2009, 02:50 PM

Acted like it couldn't find websites again, with the i light lit. So I hooked up the cable. There are two holes on the computer and 4 on the router...does it matter which one I use?

And is it even called a router?

Shawnee123 · 02-15-2009, 04:58 PM

Well, since I hooked up the cable I've been OK. I did have almost two days of uninterrupted service before that, so we'll see.

I don't even mind the wire stretching across the living room. Gaines had fun chasing it when I was unravelling the cable.

mbpark · 02-15-2009, 05:07 PM

Shawnee,

May I ask what kind of laptop and wireless card you have?

Thanks,

Mitch

Shawnee123 · 02-15-2009, 05:10 PM

I don't have a laptop. I have a Dell tower...not sure what things identify it.

The installation dude plugged in whatever communicates with the router, into the back of my tower.

tw · 02-15-2009, 05:31 PM

Quote:

Originally Posted by Shawnee123

I have a Dell tower...not sure what things identify it.

Provide the Service Tag number. Then anyone can go to Dell to see what your hardware is.

Those lights on the Netgear are Power, test, cable link, downstream
traffic, upstream traffic, wireless,Ethernet (1 through 4), and USB.

I assumed you were providing that critical information if it was available.

Notice what happens to lights both on your computer and the Netgear when you disconnect and connect the cable. Important information to you now and in the future.

Remember your objective at this point. Is it the Dell or the Netear. Nothing more. That cable is not to fix anything. That RJ-45 Etheret cable is to help determine where the problem is.

mbpark · 02-15-2009, 05:30 PM

Shawnee,

Go to Start -> Control Panel -> System -> Device Manager and expand out the Network Adapters section. Take a screenshot and tell us what you have.

Thanks,

Mitch

02-14-2009, 12:01 PM	#1
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Sweet, thanks. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-14-2009, 12:12 PM	#3
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Right now there's the on light, the i light, the squiggly arrow pointing down, and something that looks like an old test pattern. OK, then when I sent this the squiggly arrow pointing up lit up. If I have problems again I will look. See all the stuff I'm learning? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-14-2009, 04:00 PM	#4
Clodfobble UNDER CONDITIONAL MITIGATION Join Date: Mar 2004 Location: Austin, TX Posts: 20,012	[useless anecdote] When I was in college--i.e., in the days before reasonable and inexpensive wireless--my roommates and I just ran direct cable like UT is talking about all throughout the house, into five separate bedrooms. Except it wasn't our house, we were renters. So we didn't do it inside the walls with fancy jacks or nothin', we just got a hundred foot spool and ran it down all the halls and through the doorways. Oh, and we were too cheap to get actual bits of plastic to secure the cable to the walls. We used scotch tape. It was awesome. [/useless anecdote] __________________ My book My other book My spirit animal

02-15-2009, 10:26 AM	#6
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	I had trouble connecting again this morning. I will stop on my way home tonight and get a cable. The i light wasn't lighting, if that means anything. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 01:29 PM	#8
xoxoxoBruce The future is unwritten Join Date: Oct 2002 Posts: 71,105	After several years of using ReaConverter 4.0 Pro and a year of using Avast, suddenly Avast says ReaConverter contains a trojan. OK, dump ReaConverter and reinstall with the original disc. Avast still insists Reaconverter is infected. Dump Avast and install AVG, full scan (2.5 hrs, over 400k items), nothing but a couple of tracking cookies. __________________ The descent of man ~ Nixon, Friedman, Reagan, Trump.

02-14-2009, 12:07 PM	#2
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	Oh yes and also, you can look at the lights on that box and that might give us a hint. I don't know what the "i" light means but the one arrow means upstream traffic and the other means downstream traffic. Se what lights are on now, when it's working, and then check it when it's not working to see if the lights are different.

02-14-2009, 05:27 PM	#5
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	That is the ideal installation, except that you should use duct tape.

02-15-2009, 12:25 PM	#7
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	OK it looks like the i light is the connection to the cable company. So a wired connection may not even work, if the i light is not lit. You'll need to call their cust. support for this one.

02-15-2009, 02:27 PM	#9
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	I bought the wire. It is, again working, though. Interesting aside, re: the Antichrist that is Time-Warner: my brother's phone, cable, and internet are out. THey called TW and they said it was due to our windstorm last week and there were area-wide outages that they were working on. Fine. So he calls a few days later and they tell him it's all fixed. Mine isn't, he responds. Oh, they'll be by on Tuesday to take a look. They might even compensate by not charging him for down time. So I'm not putting a whole lot of my faith into customer service. grumble __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 02:50 PM	#10
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Acted like it couldn't find websites again, with the i light lit. So I hooked up the cable. There are two holes on the computer and 4 on the router...does it matter which one I use? And is it even called a router? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 04:58 PM	#11
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Well, since I hooked up the cable I've been OK. I did have almost two days of uninterrupted service before that, so we'll see. I don't even mind the wire stretching across the living room. Gaines had fun chasing it when I was unravelling the cable. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:07 PM	#12
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee, May I ask what kind of laptop and wireless card you have? Thanks, Mitch

02-15-2009, 05:10 PM	#13
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	I don't have a laptop. I have a Dell tower...not sure what things identify it. The installation dude plugged in whatever communicates with the router, into the back of my tower. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:30 PM	#15
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee, Go to Start -> Control Panel -> System -> Device Manager and expand out the Network Adapters section. Take a screenshot and tell us what you have. Thanks, Mitch

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