Banking Bastards

[richlevy]

Originally Posted by Stormieweather

There should be a process to dispute the calculation, which may include arbitration and/or mediation by a third party. I'd google and ask around until I figured out what I needed to do, because I would bet cold cash BoA won't tell you up front.

RESPA is the process, which involves sending a letter and waiting. Meanwhile, the advice from the Feds is to pay the disputed amount. While that may work if the dispute is over a few hundred dollars, it isn't a good idea for such a large error.

I did put my complaint into Twitter (I just can't use the term 'tweet') just in case someone is listening.