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Old 09-26-2014, 05:35 AM   #7
Undertoad
Radical Centrist
 
Join Date: Jan 2001
Location: Cottage of Prussia
Posts: 31,423
Amazon.Com Message From Customer Service

Hello,

I am sorry to know that the bank is not able to help you to remove the authorization from your account. I will definitely help you with this concern.

I would like request you to please call us back so that we can arrange a call conference with your bank and will provide the all details what they need so that they can remove the authorization from your account.

You can click the "Contact Us" button on any Help page (www.amazon.com/help), enter your phone number through the Phone tab, and we'll call you. Contacting us through the website ensures that we have your account information ready when we call.

If you can't access this feature, here are our customer service phone numbers:

- U.S. and Canada: 1-866-216-1072
- International: 1-206-266-2992

We're available 24 hours a day, 7 days a week.

I understand that asking you to call us back is very disappointing but I hope you will try to understand that in order to be in a better position to help you it is important for us to have complete information regarding the options you would like to prefer.

Be assured that we always endeavor to provide the best service so we fulfill all the needs of our valued customer like you and we'll continue working hard to ensure that we provide the quality service and support you expect from us. I'm sorry I couldn't solve this right away.

I hope this helps. We look forward to hear from you soon.

Best regards,
Naresh K.
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