ATT must die

Undertoad · 08-14-2001, 01:16 PM

tw has been right about everything he's ever said about AT&T. I did not pay attention. Now I am doomed to pay them over and over and over because I <i>can't terminate my account.</i>

Their telephone customer service doesn't work for anything that you can't do through automation. At the end of their automation message, they tell you to email them. It's a different address than is listed on the bill.

The small business service website actually says, I shit you not:

You're welcome to login to our site
to do business Monday through Saturday
7 a.m. to 12 a.m. (midnight) eastern time.

Um people, the web is "open" 24 hours.

The site has "lost" my login of three months ago. Hey, maybe I created the account after midnight!

As far as I'm concerned, AT&T no longer exists as a company. They are unable to handle the most basic of situations. It's a joke.

08-14-2001, 01:16 PM	#1
Undertoad Radical Centrist Join Date: Jan 2001 Location: Cottage of Prussia Posts: 31,423	ATT must die tw has been right about everything he's ever said about AT&T. I did not pay attention. Now I am doomed to pay them over and over and over because I <i>can't terminate my account.</i> Their telephone customer service doesn't work for anything that you can't do through automation. At the end of their automation message, they tell you to email them. It's a different address than is listed on the bill. The small business service website actually says, I shit you not: You're welcome to login to our site to do business Monday through Saturday 7 a.m. to 12 a.m. (midnight) eastern time. Um people, the web is "open" 24 hours. The site has "lost" my login of three months ago. Hey, maybe I created the account after midnight! As far as I'm concerned, AT&T no longer exists as a company. They are unable to handle the most basic of situations. It's a joke.

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