bills and customer service, are we being robbed?

[Madman]

Originally Posted by glatt

Did she join some sort of club where they send these each month? If not, and she didn't order these, they are free gifts from the company, and the company has no right to charge her bank card.

I'd change her bank card, and keep all future music boxes. (Assuming she didn't join some sort of club or agree to some sort of contract.)

That I can't be sure of. Even if I were to ask her directly. I'll just have to continue returning the merchandise.