God Bless the Customers

[jeni]

hahaha...penn and teller are really funny

david - what really irks me is...well, okay. the bakery closes at 6. that means i turn off all the lights and start cleaning things. consolidating donuts, sweeping and mopping the floor, etc. it really bothers me when, even though the full-service case light is off, and i'm sweeping, customers come up and bug me for something. reason being, i am trying to get my work done, and the bakery is closed. it bothers me even more when i'm trying to clean so i can take my break in 2 minutes, and paul is there waiting for me, and a customer comes up and takes up my entire fucking break talking to me about a cake they want in a week. reason being, i'm trying to LEAVE, as i should be OFF DUTY, and they are making it so that i cannot leave.

i do not understand, and honesty here will show, why a customer thinks it is OKAY to bother someone who is cleaning so they can get something written on a cake. for instance, if -I- were that customer, i would say "oh, that person is evidently busy closing, since i can see that all of the lights are off and they are not out here looking like they want to do customer service...so i will not bother them, and instead will write on my cake on my own." OR if i simply had a question for said employee, i would say "excuse me, i have a really quick question, and i hate to bother you but it will just take a second." and on the same token, if a customer were to say that to me while i was cleaning, i would be much less annoyed with them.

see where i'm coming from? it's not that they are being customers, it's that i have things to get done, or i will get in trouble, since we are not supposed to clock out ONE MINUTE past the end of our shift. seriously, if we could get overtime i wouldn't give a shit, but my managers make SUCH A HUGE DEAL about the whole overtime thing, that it really bothers me to do that.

you know that even when the maketable at pizza hut was broken down, if it was 10:57 we would leave the oven on and leave the doors unlocked so that if a customer came, we could fill their order. it's just a little different when i'm already closed and a customer comes up to me.