AOL De ja vu

They gave me a VERY hard time when I canceled, at first. I had been with them for years, but canceled after the merger when the spam and spyware started in earnest... they sell you out to spyware in a BIG way. When I brought this up the conversation ended... ironically, I ended-up with RoadRunner and am very happy with them and their security software.

http://www.nbc10.com/news/9406462/detail.html

[WabUfvot5]

I think most big ISPs are in bed with spam. When I signed up with SBC my e-mail address had spam before I even gave the address out to anybody. It's just another way for them to get $. What are you going to do? Switch ISPs? Ha!

I can promise you... NOTHING is as bad as AOL. I'm not talking spam, I'm talking spyware, and tons of it.

[zippyt]

What are you going to do? Switch ISPs? Ha!

Thats what I have done in the past , I live in BackWoods Arkansas and there are MANY Isp's to choose from .

Also, try getting AOL software off of your PC... you can't do it. Talk about a virus!
You basically have to uninstall Windows and reinstall it.

[BigV]

Damn skippy you switch ISPs.

If you're not getting the Service, why give them the money? It's a competitive area. Call around. You may be surprised. Dialup has wider coverage, but broadband is gaining ground everywhere. Unfortunately, there are some situations where the ISP choice is welded to line provider choice, a'la Comcast here in the upper left hand corner. I don't like that and vote with my pocketbook accordingly. I use Qwest (ptui!) as my line provider, but I use Blarg! online services as my ISP. Sorry, make that Avvanta Communications. Silly name change purely for cosmetic purposes. What, Blarg wasn't already silly enough?

[Kitsune]

MP3 of the call, here, for those like me that can't catch the video at work.

[xoxoxoBruce]

[BrianR]

Ah yes! I loved that comic! I wish it was still drawn.

[WabUfvot5]

Choice here is as follows:
DSL with AT&T. If you go with another ISP you pay SBC costs + ISP costs. In other words there is no point unless you want to spend $ for support. The other options are Cable (costs more) and dialup. Go free market!

[Stormieweather]

Fuck AOL!!!

Oh how I hate that company. I signed up with them for their 30 day free trial back in August 2000. It took me less than 1 week to decide I wanted something else. It took multiple phone calls, emails and 5 months to get the service disconnected and billings stopped. THEN, 3 years later..out of the blue...they started automatic withdrawals from my bank account for service. Every time I call and get them stopped, they start it back up a few months later. I tried having the bank manager talk to them, but that didn't help either. I explained to the jerk-offs that I deleted AOL from my computer the day I took it out of the box. I told them to check their records to see if I'd ever used their service. I told them I wanted a refund of every single charge to my account. HA!!! Not a chance. I even closed the bank account, but as soon as AOL starts up the charges again, the bank reopens the account with a negative balance..frickin' BoA.

Thieving bastards .

Stormie

[BigV]

Originally Posted by Jebediah

Choice here is as follows:
DSL with AT&T. If you go with another ISP you pay SBC costs + ISP costs. In other words there is no point unless you want to spend $ for support. The other options are Cable (costs more) and dialup. Go free market!

Well, what is the value of having good service? Chances are you can get standalone DSL from AT&T, and your connection issues will be with the isp, find one that will deal with your line provider *for* you. that's what I've done, and I am happier for it. There is a small additional charge. The standalone DSL service for Qwest is an additional $5/month, for which I have the privelege of not having to deal with them as an ISP. That's the job of my isp, to deal with qwest, and, coincidentally, provide my connection to the internet. TOTALLY worth it.

[xoxoxoBruce]

This list is a couple years old but much of it may be valid.
1-888-346-3704 AOL Technical Support (Windows version)
1-888-265-8007 AOL Technical Support (Macintosh version)
1-888-265-8003 Billing Inquiries
1-888-265-8001 Product Information
1-888-265-8002 Orders
1-888-265-8004 Screen Name/Password
1-888-265-8005 Access Numbers
1-888-265-8008 Account Cancellation

International Callers - 1-703-264-1184
Member Services in France - 0-800-903-910
Member Services in Germany - 0-180-531-3164
Member Services in the UK - 0-800-376-5432

TTY Service For Hearing-Impaired Members- 1-800-759-3323. To use this service, you must have TTY-enabled equipment.

I hate AOL, too. Out here in the forgotten Four Corners, there are two choices that I've been able to find so far. AOL and QWEST. A pox on them both, although QWEST is slightly better. Once I finish paying off all my moving expenses, I'm going back to QWEST. Counting the days...

Originally Posted by marichiko

I hate AOL, too. Out here in the forgotten Four Corners, there are two choices that I've been able to find so far. AOL and QWEST. A pox on them both, although QWEST is slightly better. Once I finish paying off all my moving expenses, I'm going back to QWEST. Counting the days...

You can't use Roadrunner or the satellite services from there?