You'll find that even though the printer and scanner are in one package, they each have their own drivers and have to be treated separately. There's also a WIA (Windows Image Acquisition) driver that has to be current to connect scanners with apps. I've read that this driver is necessary for Paint.net to interface with scanners.
You can download HP Print and Scan Doctor from HP for free (I have it) and running it will correct a lot of those kinds of things automatically. I think(?) it can also be run right from the HP website without downloading.
|