|
I'll have to give that a shot--I'm not actually certain whether it's the speakers themselves or the sound card that's dodgy, but she does have Bluetooth headphones that she uses regularly.
Further troubleshooting on her own laptop has revealed that the problem is her DC power jack. It's apparently become damaged inside from aggressively plugging and unplugging it all the time--we can get it to charge and power up, but only if the cord stays in one exact, precarious position. The new part is supposed to get here Thursday, and meanwhile we've got it fully charged and turned off so she can get as far as possible through the day tomorrow.
|