My mother and my son use Chase. I use another and I have been with them for years and if they make a mistake they fix it. I am sure the majority here are with regular banks. It would be an interesting poll?
My bank is good for basic banking with a watchful eye. I wouldn't take a loan by them, I would go to a credit union for that. I am speaking for myself of course.
I did not sign their form saying they could overdraft my debt. Their code was," pay my purchases if I didn't have money in the account". I would rather have my debit card declined. Thank you very much.