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Sears is good for finding the part number and then ordering the part online from somebody else like amazon for half the price.
Sears also carries Land's End clothes, which are decent. And you can order stuff from Land's End online and if it doesn't fit, the brick and mortar Sears will take the return.
Also, when you abuse a Craftsman ratchet and break it, Sears will replace it, no questions asked.
That's all I have to say about Sears.
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