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So the word from MIL is that she got to the bank before they did. The bank was extremely helpful. They closed her account and opened a new one for her. The manager at the bank called her pension and social security while she was there and arranged to have the direct deposits made into the new account. All her money is safe.
Her phone has been ringing off the hook from unknown numbers today, but she isn't answering.
She is going to take her laptop to her computer guy and pay him to erase everything off the hard drive and reinstall the system. She will lose some pictures but doesn't care.
She is incredibly lucky.
She had answered the phone last night because the caller ID said it was Amazon, and this was after she made an Amazon return.
She gets it now. They have her name and phone number and old credit card and bank info. They don't have her SS#
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