Email. I haven't been able to send emails since before noon. I called Verizon when I got home about 5, and after the usual chutes and ladders actually got to talk to someone in less than 10 minutes. I guess I should be thankful for that. Anyway, he told me the problem is on their end, they're aware of it, and would be resolved by 8pm. It wasn't. It ain't.
Then he says while I've got you on the line, your bundles are old and we can change them so you get the same thing for less money. I asked if he was Nigerian. He said I'll call you right back. Mmm ok.
10 minutes later he called back. He told me they would take care of me because I was good guy. I told him I have EXs that would argue that point. I get the same service on phone and TV, but my internet is changing from 25/25 to 75/75. However they have to come out and change the entry box on Monday morning.
All for about $40 a month less.
We'll see.
