Quote:
Originally Posted by footfootfoot
I lost my shit on a bunch of customers today in a very big way, although it was only 1/10 of what I had for them.
Maybe I'll get fired. It was pretty intense, even if they were total douche bags. I did, however, warn my boss that I was a ticking time bomb and he might want to deal with these people himself.
He did, I guess because he had to ring them up.
|
I don't know, I thought one of the hardest parts for me of my job - or any service job where you interact with people - is having to keep nice and calm when they are behaving like complete douchebags.
But today I stayed in after my shift for a few minutes with my boss to handle the morning pressure, and had a phone call of just that kind, and my boss was like "why are you... No just hang up. you don't need to take that shit, when someone talks like that just hang up."
Hopefully your employer thinks the same.