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I sent them an email yesterday explaining that my roof rack is custom made so I will need to get an estimate from a fabrication shop. They replied that this is ok. So, now to find a shop that I can explain my situation, pay them a little amount (thinking $25 or so) to do up an estimate to submit.
Since I will also get an estimate from a body shop or the LR dealer for the plastic gutter trim I'm pretty sure the valet insurance will just cut me a check for the full amount and then I can just order a new roof rack more like this:
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