So sorry to hear this, Tony.
I can tell you that from the merchant side of a debit refund, it's brutal. It's not like a credit card transaction, for some reason. I had to jump through hoops for folks, and the bank, card company, and merchant services were unhelpful.
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"I'm certainly free, nay compelled, to spread the gospel of Spex. " - xoxoxoBruce
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