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Old 05-17-2014, 09:35 AM   #6
gvidas
Hoodoo Guru
 
Join Date: Jul 2009
Posts: 286
Saw this and thought of tw:

'Deathtrap' on GM's naughty words list

Quote:
A lengthy list of unacceptable terms appeared in a 2008 presentation given to GM employees on how to communicate with each other regarding possible safety issues.

Besides individual words, certain phrases were also discouraged in the presentation. "This is a lawsuit waiting to happen," and "Unbelievable engineering screw-up" were among what the presentation described as "examples of comments that do not help identify and solve problems."

[...]

Less inflammatory words such as "safety," "safety related," "serious," "failure," and "defect" were also listed as words to be avoided.

Such words and phrases were not to be used because they are "vague and non-descriptive" according to GM's presentation.

Instead of "Safety," an employee should write that something has "Has potential safety implications." Instead of "Defect," an employee should say that something "Does not perform to design." Instead of a "Problem," there is an "Issue, condition, matter."
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