Y'all buy cheese in BIG portions!
Wish more of our Deli customers did, we might hit sales targets then, and get more staff.
I say that, but in truth I love the niche market we've cornered in town, where OAPs can come buy 100g of cheese (3.5 oz) and have a chat with someone who listens and smiles.
We just need more of them. Many many more. Then I wouldn't have to cover four counters at a time and see customers as an obstruction to the rigorous cleaning schedule.
Shhhh, I didn't say that.
But it's a sad truth. Make someone who is passionate about Deli cover Bakery and Meat & Fish while still having to do two hours cleaning in a three hour shift and something has to give.
To big myself up, my Thursday customers haven't even noticed. One ex-military gent in particular will ask for me if I'm not there. And he wouldn't even look me in the eye when the store first opened. He likes what he knows, and he knows me behind the counter.
And I even have two Bakery customers, much as I hate it.
One chap is in just after 07.00 and wants pain rustica, which I never have ready on time, rolls being the last thing I bake, but this week I baked five as soon as I got in. He wanted eight. Tcha I'll know next week.
Also the chap who wants organic wholemeal bread. And always before 08.00 (I barely get bakery set up by 09.45 when I'm scheduled to leave, and that's with someone else doing Patisserie for me). I promised him I would have at least two loaves for him this week just gone. I put out three - baked before I even started the croissants and tostades for the Cafe, and they were gone when I came back from one of many trips to the freezer. I hope it was him. Didn't get to give him a "did you get good service today" card though. I've not had a single positive comment since I started. But then I never give out cards. It just seems really weaselly to me, like the only reason I make an effort is to score points.
Sorry. I've just rambled on and on now.
It was supermarket related though...
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