02-23-2012, 07:37 PM
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#37
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barely disguised asshole, keeper of all that is holy.
Join Date: Nov 2007
Posts: 23,401
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Quote:
The controversy was reignited last week after Grant Central Pizza in Atlanta added a disclaimer to its menu asking parents to take crying children outside, out of respect to fellow patrons.
Whenever a restaurant assumes a public stance on dealing with unruly children, it risks alienating customers. But it’s a chance more and more restaurants are willing to take, with increasing support from the parenting and non-parenting public.
“I have children and I support grant central's policy 300 percent. I wish more eating establishments had the good decency to stand up and say no more to uncontrolled and undiciplined [sic] children,” one commenter said on the restaurant’s Facebook page, where owners thanked people for supporting them “during this nationwide controversy.”
“We plan to eat in at Grant Central more often now. Thank you! We love kids, but parents need to take responsibility for occasional bad behavior,” another commenter said.
McDain’s Restaurant and Golf Center in Monroeville, Pennsylvania, drew national attention last summer after deciding to ban children under six. Less than a year later, owner Mike Vuick said he is reaping the benefits of a sound business decision: sales are up 22 percent and he’s looking for more wait staff.
The restaurant lost some regular customers, but they were replaced by a new crop of customers searching for a relaxed atmosphere, according to Vuick.
“We’ve had nothing but quiet dinners, and not a day goes by that I don’t get e-mails from people thanking me or congratulating me,” he said.
A number of factors played into the decision. Increasingly, parents seemed unwilling to stop children from running around the dining room or remove them if they were screaming or making noise. Polite nudging from staff was met with indignant responses, and in extreme cases, people stiffing them on checks.
“I did it on behalf of parents who left their children at home expecting to have a nice dinner at a quiet venue,” Vuick said. “I knew it could backfire but it was a risk I was willing to take because I felt there would be enough people who’d appreciate what I was doing.”
He has nothing against children, he says; it’s just a function of the kind of business he wanted to run.
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"like strapping a pillow on a bull in a china shop" Bullitt
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