[Elspode]

I have finally finished fixing the disaster...over 24 hours after I started, and I worked on it for (no exaggeration) 16 of those 24 hours.

We purchased a product called Pest Patrol, specifically because it stated it would remove the aforementioned Favoriteman, which it did...along with *88* other malware/spyware entries in various locations of her system.

After all that was done, we discovered that her Winsock was corrupted. Unfortunately, I didn't know what that was all about until I spent another slug of hours doing everything I could think of, including swapping CAT 5 cables, rebooting the router, uninstalling the network card, replacing the network card, and FINALLY...deleting her Winsock Registry entries and importing the ones off of my system, per a clue I found online.

Now, the damn thing needs a good scandisk and defrag...and I need a fifth of bourbon.