Quote:
Originally posted by sycamore
I agree with you, Perth, in that the coffee was served too hot. But the woman put the coffee between her knees...that's just asking for trouble, IMO.
(Though I don't understand why McDonald's didn't just settle up front...$20K? That's peanuts for them.)
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I agree, and I think she should have shared more than 20% of the blame, say 50%. But the point is, i guess, that when you go to a restaurant and are served food and beverages, it's reasonable to expect that the item is immediately fit for consumption. Everything on the McDonald's menu is like that, with the lone exception of coffee (well, I guess thats fixed now).
You can argue that people aren't going to drink their coffee in the car, and it has time to cool down (despite the fact that this is coffee from the same pot served to eat-in customers). McD's did.
Quote:
McDonalds asserted that customers buy coffee on their way to work or
home, intending to consume it there. However, the companys own research
showed that customers intend to consume the coffee immediately while
driving.
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And that flew like a brick.
Place responsibility where it belongs. Yes, the plaintiff was to blame for doing something so stupid, but I'll say it again. That coffee was too goddamned hot. Not fit for consumption.