[ZenGum]

Agree with everything except the claim that paper printing is on the way out. The paperless office just hasn't happened. We are printing more than ever. People prefer to hold a paper copy in their hand and mark it with a pen.

IMHO the problem is short term thinking caused by short term payment calculations. CEO can slash the development (or maintenance - see Qantas) budget, and get rosy profit figures for the next five years, and so get a nice fat bonus for those five years. Eventually, as well described by TW, the company falls behind and profits fall, but by this time the CEO has either moved on or been given a golden parachute to do so. The CEO trades long term survival for short term profitability, because his contract was written in a way to encourage this.

Once again, I have a simple easy effective solution, which is to mumble mumble mumblemumble...