She may just need to replace the toilet. The enamel or whatever the finish is made of does start to wear out after enough years have gone by. I'd say if pouring a bunch of bleach in the toilet and letting it sit for a while doesn't do the trick, the finish is gone.
The bathtub in my apartment is like a thousand years old and has permanent stains in it that I can't get rid of no matter what I try. The landlord really needs to replace all the bathroom fixtures in that place, but he's a cheap slumlord and never will.
I can't wait until I can move to Durango and get a place that I'm not embarassed to have friends visit.
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