Quote:
Originally posted by Undertoad
Well then, clearly revenge is the only answer.
Determine when he's in the place, and then write another customer service letter, in an entirely different style, from someone other than you, with misspellings, a different address (use a friend's), and with a story based on the time of his shift.
Creativity is encouraged, but make it believeable.
The next reaming will be one he doesn't expect.
|
So... to exact my revenge upon Troy for (among other things) questioning my integrity, I should... sacrifice my integrity? I hope you were trying to use irony to make a point there, but if so, I still disagree with the point. You seem to be attaching false motives to my actions. Troy took some really nasty actions, and I want his employer to have an equal but opposite reaction. That's
justice, or
karma...not revenge. Some people don't make a distinction, but there is one, and it's important.
I don't want to ruin the guy's life, but I want him to face the consequences for his actions. From what I've seen, I doubt he got chewed out about this, he probably just got a mention of it from his boss. If I'm right, then perhaps providing more details to his boss would result in the justified chewing-out. If I'm wong, if he DID get chewed out, they're not going to chew him out again over the same incident.
But it sounds like you've already decided unwaveringly that I'm overreacting, based on incomplete, third-party information. And that's OK, I'll just continue to disagree. But like I said, It's over anyway.
Quote:
Originally posted by juju
The employees at the theater don't care about you. They will never care about you, or your petty problems, and you can't make them. They're minumum wage workers who don't get any extra money by giving you good service. There's simply nothing in it for them. There's nothing you can do to change this.
|
I too have some experience in customer service, from several different jobs, and my experience has shown me that in most companies,
somebody cares how the customers are treated, the trick is to find who that person is, and impart your experience to them.