Slartibartfast is the person who is taking issue with this company (and is the creator of this thread). I was merely stating my theory as to what might have happened with his parents and offering examples of how the company might operate.
I had a problem with them one time. I took them up on their offer in the late 90s, decided I wasn't interested and called to cancel. I got a lot of lip from the person I spoke to, got hung up on and called back and ripped the supervisor a new asshole. The initial person I spoke to was dumb enough to give me his full name.
