[Chewbaccus]

You want a good customer story? Here's one.

I'm behind the counter at Borders, it's near closing time, and this super-stereotypical Pittsburgher ("yunzer" for short) walks in. For those that don't know, Yunzers are cousins to the Rednecks that propogate the South. The current theory is that a platoon of said Rednecks crossed the Mason-Dixon line during the Civil War, occupied a few towns outside the city limits, and began a slow campaign of expansion, involving capturing the city as a whole and developing a freakish tolerance to bitter cold and random weather patterns. But I digress.

So, he walks in, and looks at me. There's two other people up there, but he picks me. He walks up, stand in front of me, drops his forearms on the counter and leans in toward me. And then, he utters words that I'll never forget:

"Yunz got books 'n'at? (note that 'n'at is pronounced IN-AT)

A Borders. He asks this, at the register, in a BORDERS.

You have NO CLUE the temptation I had to tell him "Sorry pal, we only sell CDs and overpriced coffee. Try Suncoast in the mall."

(sigh)...I'm amazed I haven't been driven to drinking.

~mike