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Originally Posted by Shawnee123
And all this revelation certainly should result in an apology for being a piss-bucket to monster.
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No aplogy necessary. She did not explain the basis of having a legitimate problem with HP, simply lumped them in with Staples. I still don't understand how "I need to print today" could be solved over the phone.
The problem turned out to be that the expiration date supposedly disables the cartridge (learned on page two) but even this was covered by HP as a problem with Staples stocking expired product, and, once again, left the only problem being having to produce a receipt to show it was even purchased at Staples.
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And no one cares what you "personally" feel unless you are "personally" butt-fucking someone in the mouth while you're selling your HP stock.
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I make the distinction "personally" because I realize that coprporate policies are not written to suit my "feelings."