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OH, I got that now. I didn't get that out of what Spex posted.
I've worked for several and dealt with many insurance companies and providers over the years - in my experience, that happens all the time.
That just happened to a major ambulance company that I had to deal with last year. I hope that my input was part of the reason why they are no longer in-network.
In fact, I hope they go out of business.
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"like strapping a pillow on a bull in a china shop" Bullitt
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