Quote:
Originally Posted by glatt
And as for listening, it helps to squat down so that you are right in their face, lock eyes with them, and speak clearly and calmly. It's more likely to sink in that way. They can't ignore it.
You don't want to be training them to only pay attention when you yell. Talking at a normal volume should be enough. Just speak firmly.
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^^ absolutely this
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The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart
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