Quote:
Originally Posted by Pete Zicato
What software do you use for this, V? I like remote desktop, but he won't have the server part unless he sprang for professional.
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I use GoToAssist Express, from Citrix. Not free, $70/month. But it has a ton of tools, including unattended access, which permits me to access the machines in my area of responsibility even without someone else at the other console to permit me. That sounds menacing, it's not. On the remote, there's a banner that indicates that the screen is being viewed and the remote can cancel and even block the connection at all times. But being able to see the server from home at oh dark thirty, to restart a service instead of driving half an hourrto work in my jammies and bunny slippers to do the same thing is seriously worth it.
I also us it on an ad hoc basis every day, to provide support for our worldwide staff burdened with cranky computers. My job it to make sure the computer isn't an excuse for them not getting their work done.
Crosses every firewall I've encountered, requires an internet connection, autosizes display, works on windows and mac,.. I just love it. I've used it to help a handful of dwellars. Wanna try it? Send me a pm.